Shipping Policy

Each piece from Grey Gradient is made with care and intention. Because many items are made to order, please allow 1–2 weeks for production and processing before your order ships.

Once your order is complete, you’ll receive a confirmation email with tracking information.

Domestic Shipping

All domestic orders ship via a tracked service. Transit times typically range from 3–7 business days after processing, depending on destination.

International Shipping

International orders may take longer due to customs and regional carrier timelines. Any import duties, taxes, or fees are the responsibility of the recipient.

Made-to-Order & Limited Pieces

Grey Gradient pieces are produced in limited quantities. Production timelines may vary slightly, and some items may ship separately based on availability or release schedule.

Lost or Damaged Shipments

Grey Gradient is not responsible for lost or stolen packages once tracking confirms delivery. If your order arrives damaged, contact us within 5 business days of delivery at info@485157.com with your order number and photos of the issue.

Contact

Questions about your order or shipping status? Email info@485157.com